Privacy

1. This privacy policy applies to Harlestone Property vs Northampton Business Centre website at www.harlestoneproperty.co.uk (the “Website”). At Harlestone Property Ltd, we take your privacy seriously and are committed to protecting your personal information. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

2. For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Harlestone Property Ltd, Northampton Busines Centre, Lower Harding Street, Northampton NN1 2JL

3. By using the Website you consent to this policy.

Information we collect

4. We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to make an enquiry, place an order or sign up for our e-newsletter.5. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

Use of your information

6. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

7. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
Where you have consented to receive our e-newsletters, from time to time to provide that to you.

Disclosure of your information

8. We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

9. We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for supplying our service to you.

Controlling the use of your data

10. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can contact us at any time

Where we store and transfer your data

11. As part of the services offered to you through our Website, we utilize HubSpot to securely manage our customer data and online forms. Depending on your location and the services provided, your personal data may be processed on secure servers located within the United Kingdom (UK), the European Economic Area (EEA), or the United States.

All international data handling is strictly governed and protected under HubSpot’s robust legal frameworks. For full details on how your information is safeguarded and transferred internationally, please refer directly to the HubSpot Privacy Policy.

12. A transfer of your personal data may happen if any of our service providers—such as HubSpot, which we use to manage customer data and web forms—are located in a country outside of the United Kingdom (UK). If we transfer or store your personal data outside the UK in this way, we take steps with the aim of ensuring that your privacy rights continue to be protected in accordance with the UK Data Protection Act (DPA) and UK GDPR, including relying on our providers' official privacy frameworks and terms. If you use our service while you are outside the UK, your personal data may be transferred outside the UK in order to provide you with these services.
13. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
14. We may disclose your personal data to third parties in the following circumstances:

(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

(b) If Harlestone Property Ltd, or substantially all of its assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

Any such transfer will strictly be on terms that ensure the confidentiality of your personal data is protected, and the recipient will be legally bound to comply with the terms of this privacy policy.
15. Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith that such action is necessary to comply with legal requirements or legal process served on us or the website.

16. You have the right to opt out of our processing your personal data for marketing purposes by contacting us.

Security

17. Our Website is built and hosted via HubSpot, which automatically utilizes industry-standard encryption technology (SSL/TLS) to secure all data transmitted through our site. While we and our hosting platform implement robust technical measures to safeguard your personal data, please be aware that the transmission of information via the internet or email is never entirely secure. We do our utmost to protect your personal data, but we cannot absolutely guarantee its security during transit to our site. Once your information is received, it is protected by strict internal procedures and HubSpot’s secure, enterprise-grade cloud security features to prevent unauthorized access.

Use of cookies

19. Our Website uses cookies to enhance your browsing experience, analyze site traffic, and support our marketing activities. Because our Website is built on HubSpot, we use a combination of essential cookies (necessary for the site to function) and analytics/tracking cookies, which help us understand how you interact with our content. Some of these cookies may collect identifiers that could be linked back to you if you choose to submit a form on our site. When you first visit our Website, a cookie consent banner will appear allowing you to accept or decline non-essential tracking cookies. You can also manage or decline cookies at any time through your web browser settings; however, please note that disabling certain cookies may impact your ability to access particular features of our Website.

Your rights

20. The UK DPA and UK GDPR give you the right to access the personal data held about you by us. Please contact us if you wish to request confirmation of what personal data we hold relating to you. There is no charge for making a standard request, and we will provide this information within one month of receiving your request. You have the right to change or withdraw the permissions you have given us regarding how we use your data. You also have the right to request that we restrict the processing of your data, correct any inaccuracies, or delete your personal data records entirely, where applicable under the law. You can exercise any of these rights at any time by contacting us.

Changes to this policy

21. We may update this Privacy Policy from time to time to reflect changes to our Website, operational practices, or legal requirements. Please regularly review this page to remain informed of how we are protecting your personal data.

Contact us

We welcome any queries, comments, or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

Harlestone Property Ltd, Northampton Business Centre, Lower Harding Street, Northampton, NN1 2JL

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